Oakland Unified School District

Service Area: Community Engagement 

Project: Glenview Elementary School Reconstruction

CIC was brought in to facilitate dialogue between neighbors, families, and staff of a school reconstruction project in a tightly built Oakland neighborhood. The multi-year engagement included developing structures for regular communication between stakeholders; codifying the needs of neighbors and commitments of the school district and construction team to meet those needs; and facilitating a multi-tiered process to bring to light priorities around the relocation of students and staff during the multi-year reconstruction. Oakland Unified recently celebrated the new school facility with a ribbon cutting

Accomplishments

  • Unstuck a construction project mired in contention between neighbors, preservationists, the school district, and school families

  • Found consensus on a temporary school site among parents and staff

  • Met neighbor needs in updated school design, without compromising school functionality or construction budget

Before

Before

After

After


Heather did an amazing job of holding space for multiple perspectives during a complicated and controversial school construction process. Her role as a bridge between the community, the parents, and the district helped make sure all voices were heard and valued while freeing up school staff to stay focused on educating students.
— Chelsea Toller, Former Principal, Glenview Elementary
Heather’s calm, sensible, and solution-driven demeanor always managed to comfort our team. I know for a fact that we all inherited a level of peace of mind knowing that Heather was at the helm of the community engagement, allowing us to extend our bandwidth and complete the project successfully as a team. Our gratitude is abundant!
— Marcel East, Project Manager, Glenview Elementary School, Oakland, CA

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