We are guided by a desire to create a ripple effect of impact in your organization and in the community.
We are committed to local capacity development and sharing knowledge of the tools of engagement so that clients and communities have a greater ability to use the tools in the future.
Our design processes are intentionally collaborative to make sure you understand the tools and techniques we’re using so you have greater capacity to do this work on your own in the future.
As we work with you, we are also focused on building the capacity in your organization to observe the ways in which your organization can grow to incorporate community voice and help you strengthen the muscles for listening carefully and without judgment.
And, if we’re doing our job right, we’re building the capacity of the community so they are better able to see how their participation can impact projects and they have greater capacity to impact outcomes in their community in the future.
Lastly, by identifying at the outset how input will be used, meeting community members where they are, and communicating how the engagement process has impacted project outcomes, we are building trust with your community.
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Working with Heather will transform the way you think about equitable community participation.
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- Karen Chapple, Chair and Professor of City & Regional Planning, University of California Berkeley
Our work is guided by the following principles
Rooted and guided by community voice
We listen to and create solutions with the community.
Inclusive and equitable
We take pride in always asking, “who is missing?”
Evidence-based
Our approach learns and adapts from best practices.
Our services are designed to empower our clients and their communities.
Learn more about how we can work together.